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Reply to "new Auctiva BuyShield warranty service"

There is also info at http://buyshield.com

Buyers will be filing the claims themselves, and there is a 1-800 phone number for them. Additionally they also get the warranty paperwork after they buy the warranty. It should be clear to buyers what to do. However I'd still expect some to forget or ask the seller. All you need to do is refer them to the Buyshield.com website and the phone #.
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