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Reply to "New HTML5 Scrolling Gallery"

I just signed up to Auctiva because of the new modern HTML5 Scrolling Gallery. The old flash based one was not supported by Apple devices and showed a blank box so I stopped using it on other ebay ids a long time ago.

I am testing the new HTML5 gallery. I discovered that it is not "smart" like the old Flash based one. By "smart", the old Flash one knew what eBay site the buyer was viewing the listing on and made all the listing in the gallery open up in the buyers site. The new HTML5 opens up in the sellers site and not the buyer site.

I am in Canada and list on Canada with shipping options to the USA so that my listings is visible on USA. A buyer on USA viewing my listings and clicking on any item in the HTML5 gallery will be taken to the listing on Canada and not to the USA version. The USA buyer will see Canadian $ pricing with no US $ equivalent. If the buyer is wanting to purchase the item, they will be forced to login to Canada. Some buyers will be suspicious of the site because it is different looking and may think they are being scammed. If they do buy they will continue on the Canada site and be confused as to why things look different and wonder what happened to their USA site.

I also remember that the scrolling gallery changed the price to the currency of the site logged into.

I think that the new HTML5 scrolling gallery needs to be "smart" again. Why is it not? For any seller where the listings are viewed outside their country, having the potential buyer leave the comfort of their site is not good.

Other comments I have on the new Gallery.

I would like to see options to increase the number of items per row. Currently it is 5 across, I would like to have 6 (or more) across as it fits better on a 1024 wide screen leaving less wasted white space. I would also like to have more than two rows show without scrolling down in the two row gallery. Ideally, I would like a static grid of 6 items in a row with 6 to 8 rows down. A static grid with many items is better than the scrolling gallery because it allows a buyer to scan across all of the items quickly. I know there should not be too many items so 50 like the amount available would be nice. I would also like an option to have larger thumbnails and fonts. I find the size of the thumbnail small to read on my computer display (1440x900 pixels)

I also noticed that the two row gallery has a blank line after the Auctiva promotion for the gallery under the gallery. I would like this blank line to be removed. It messes up the appearance of my listings as a blank line is put before my HR line separator in my listing. Please see my listings 161993375890. No need for this blank line.

PS I am using a trial Auctiva account for thirty days. My intention is to just use the free tools on a free account. I am inserting the HTML5 scrolling gallery code in my listings manually. I have turned off auto appending of the scrolling gallery and counter to my listings in my account preferences. I am an experienced Auctiva user from way back so I am familiar with your system. I have made my own Auctiva templates and such years ago.

PS I opened a case with customer support on this issue also. I post here in these forums for others to know about the "smart" issue.

PS Where is Auctiva Mike? He used to answer a lot of posts in these forums. Just curious.
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