Reply to "New Listings and ended listings"

auctivacraigAuctiva Support Manager

Hello again,

When an item sells on eBay, we receive notifications from eBay regarding the transaction and the item, so this can vary depending on the load on either our end or eBay's end, but items which have closed on eBay typically import fairly quickly. There are occasions where they may take up to about 6 hours, so if you are seeing items end on eBay and they are not showing up on your Closed Listings page in that time, please feel free to file a support case from under the Help tab of the site so we can have a look into what may be occurring.

- Craig

9/12/168:48 AM

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