Reply to "New returns policy Ebay UK"

auctivamikedAuctiva Customer Support Manager

Hi rainonthewindow,

Thanks for checking in with us about this change. We are aware that eBay has recently added the option for eBay UK sellers to specify a Return Time Frame and Who pays for return postage when accepting returns and we intend to add these options to our lister page as part of an upcoming site update.

I am unable to provide a specific estimate of when these new eBay UK Return Policy options will be added at the moment, but I will update this thread to let you know as soon as any additional information on this topic becomes available.

If you need any further assistance with your account, please feel free to contact our Customer Support Team by mousing over the “Help” tab and selecting the “File Support Case” option.

-Mike

2/11/133:08 PM

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