While I agree that complaing does no good and doesn't help solve the problem, it's nice to be able to share your feelings with other mates who are in the same boat as I am. I harbor no ill will toward those who are providing this great service and am grateful for their hard work in making it better. Having said that, it is quite frustrating to have to deal with so many problems that seemingly could be avoided with better planning and better technical know-how. Nonetheless, this service is as good as it gets for what it provides and I will support the providers in any way I can to help keep it up and running.