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Reply to "NEW SERVERS **** NOT WORKING"

I think that I can honestly say that I have tried to be patience and support Auctiva during this upgrading. In fact, I was proud that they were changing servers to provide us with better service. However, I have hit bottom with them tonight. Yes, it appears that Auctiva is back up, but immediately, I get this message that Server Error "n" Application telling me that I have to configurate my files. I am the first to admit that I am not the most competent person on a computer, but, I really don't think that I deserve this. I don't know what this message means, and, I certainly don't know what to do to correct it. I have a room full of clothes to list, but-----. I can't even get to the Help section with Auctiva. I am completely blown away.
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