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Reply to "NEW SERVERS **** NOT WORKING"

quote:
Originally posted by kc425:
LOL! That's the ONLY time you'll hear from Jeff or anyone else again - AFTER things are working! Forget about that email they sent about "improved customer support". If nonexistant is improved, then they got it right.

In all fairness, they were probably pretty busy with the move.

I've never had any problem with Auctiva answering my support questions. The mistake people probably make most often is posting their gripe here in the forums rather than contacting customer support directly.
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