Reply to "New to Auctiva. Ebay hosted images not working??help"

auctivamikedAuctiva Customer Support Manager

Hi strawberryphoenix,

Thanks for contributing to our forum. While I'm sorry to hear about the difficulties you are experiencing, no aspect of our service would cause eBay hosted images to be removed from your listings so I don't see how this behavior could have anything to do with your use of Auctiva.

If you have noticed some of your header/gallery images disappear since you posted these items to eBay and you did not make any revisions to the listings that would explain why they were removed, I recommend contacting eBay's customer support team for further assistance.

I hope this helps. If you have any further questions regarding Auctiva, please feel free to contact our customer support team by mousing over the "Help" tab on our site and selecting the "File Support Case" option.

-Mike

8/13/123:40 PM

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