Hi Community,
For those of you who are new to Auctiva and are having trouble listing, the first thing I recommend doing is going to http://www.auctiva.com/help/tutorials.aspx and checking out the tutorials we have available, especially the one under the heading "Listings".
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike