Okay, for those of you who should ever have this problem, try unblocking your banner/skyscraper ads in your virus protection program. This was what my problem was and once I unblocked them, closed and reopened my browser, then the "browse" buttons and all the url boxes showed up.
WHAT a HASSEL. None of us want to have to look at the banner ads, but whod a thot it would effect anything but nuisance ads????
Poor tech support really got a work out on this one.