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No Gallery Photos New Posts and Relistings

This is not an answer Please provide more INFO to the people who pay your bills.

From the auctiva Known Issues Drop Down Box on Customer Support
"We are currently receiving reports from several users indicating that the gallery images are not showing up on eBay search results pages for some recently posted listings.

In all of the cases of this nature we have reviewed, the header/gallery image URL was correctly submitted to eBay with the listing(s) and was showing up in the header image slot.

Therefore, there appears to be a technical problem preventing eBay from generating the image copies that are displayed in the gallery, at least in a timely fashion.

If you currently have listings which exhibit this problem, please contact eBay's customer support team for further assistance. We regret any inconveniences this issue may be causing."

The are claiming it is you guys can you have a moderator please keep us up to date on the boards. Someone posted about this on the 4/26 and no mention of the status posted. This is a huge issue that needs to be addressed to your customers or there will be less of them Pretty Lame to ignore it and say its just ebays fault contact them. Please tell us how to fix it or what steps are being taken. NOT you blame them, they blame you kids stuff. Real Answers for Real Customers. I Have been with auctiva from almost day one and had better service when it was free.
Has the Photo Server been Hacked again like the Super Size Photo Virus Fiasco? You guys tried to deny that for a while too... Just sayin. Help and info is what we need. There should be an announcement as soon as you log in to auctiva. Warning customers of the issue. Dont you think?
Curb Traders
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