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Reply to "No,no,no! New look for supersize pics??"

Well...I wrote to support and here ya go. Below find Auctiva's official response to my request to have my image hosting restored to the previous method.

What arrogance.

I am now looking to other sites for auction listing as I will not permit any company to implement such features without my consent.
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Support transcript: Posted Wednesday, 11/17/2010 7:24 AM
While listing my recent auctions, I discovered the new Super Size image hosting feature was applied to my photos without any notification or opt out feature.

I'm very upset that you implemented this without the courtesy and decency of not only asking me but providing me with the choice of opting out.

Would someone in support share with me the logic used in implementing a crucial auction component without taking the time to consult the customer?

Second, I respectfully request an immediate return to the default image hosting for my auctions.

Thank you.

http://www.auctiva.com/hostedi...ats=0,0,0,0&format=0

Operating System: Windows XP Media Center
Browser: Firefox 3.x

Involved eBayItemNumbers: 110612898061
Adam
Support
Posted Wednesday, 11/17/2010 7:28 AM
Hello,

Thanks for contacting us regarding this matter. I would like to inform you that we have improved our Super Size Images and it would appear like this style on all the users account.

We have redesign the page so that your images will be presented to your buyers in a much more attractive and appealing interface.

In this new design, the image size defaults to the size of the screen even if it is of the maximum size of 1280 x 1024 pixels. Then the buyer has the option of zooming in to get more detail or clicking to view full size and scrolling. It includes thumbnails of all your images for the listing it is associated with, and a link to view the rest of your items.

I have also forwarded your feedback to our development team.

I hope you find this response to be helpful. If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support.
mcfiver@cox.net
Customer
Posted Wednesday, 11/17/2010 7:44 AM
Your mechanical response does not address my issue. I am requesting an immediate reversion of all my images to the default image hosting method.
Adam
Support
Posted Wednesday, 11/17/2010 7:46 AM
Hello,

Thanks for getting back to us regarding this concern.

I am sorry to say but, we cannot do this.

We apologize for any inconveniences this issue may have caused. If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support
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