Many thanks for taking time to try and help. The problem is now as follows: I can now see the item pictures but cannot see any pictures in the store part that just says loadind image on every one. 290002925117 is one of my items. I have also noticed that I have the same problem if I go on the auctiva site and go to change store window, all I get is loading, but the pictures have been uploaded and are saved. Yesterday there was not a problem but both my desktop and laptop have the same problem. I though that it might have been a secrurity setting but both machines? I do not know, what I do know is I have been all day with this problem and now need help!! Many thanks for any assistance that you can be in this matter, kind regards, Lesley