Thank you for your quick response. I have opened a case waiting on response.
When I select preview. The window opens and I can see the Ebay picture, "Buy It Now" button etc. and shipping info.
Scroll down alittle and you can see Item Specifics, such as Brand, Size, Style etc. That all seems to be OK.
then
Detail item info .......There is nothing just an empty box. Below the empty box is "Close Preview" button.
Here is the URL when I click on preview:
https://www.auctiva.com/listings/intl_preview2.aspx
Again, thank you for your consideration in this matter.