Reply to "No sales imported for almost a month"

auctivamikedAuctiva Customer Support Manager

cakethings,

Not having any transactions imported for a month isn't quite normal, but it often takes several days.

There's nothing you could have turned off that would prevent the import of these transactions.

If you'd like to purchase insurance for a particular transaction, don't hesitate to file a support case requesting that insurance be purchased for the item and we'll have that transaction imported and the insurance applied to your account.

-Mike

3/22/066:20 PM

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