Ah, hang on, we may be looking at a slightly different thing now. So, you have listings on ebay, you have created an Auctiva account, and you are not seeing your listings in the folder. OK, this should happen automatically, but it depends upon how long ago you created your account. This is from the FAQ:
▼How do I transfer my current listings to Auctiva?
Once you have generated your eBay token, your active listings will be automatically copied to your Auctiva account. It typically takes 6-12 hours for all of your active listings to be imported into your Auctiva account and appended with the Auctiva Scrolling Gallery.
▼What changes will be made to my active eBay listings when I sign up?
When you sign up for your Auctiva account, your current eBay listings will automatically be imported into your Auctiva account, at which point they’ll be appended with the Auctiva Scrolling Gallery. This is the only change that will be made to your current listings.
If you opened your account longer than 12 hours ago, I suggest you file a support request here:
http://www.auctiva.com/help/requesthelp.aspx
HTH.
EDIT - I just realised it is 6-12 hours after generating your Token, not opening your account.