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Reply to "Not loading completely"

Hi sarahrose -

I am sorry to hear that you are experiencing trouble with the uploader. We are not aware of any issues with it such as you have described. It sounds like there may be an issue with the connection between your ISP and ours or possibly another element on your system is interfering with the communication between our respective locations. If you have not already filed a support case regarding this, please do so from under the Help tab of the site and let us know your operating system and browser information as well as a description of the difficulty so we can look into it for you.

- Craig
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