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Reply to "not uploading my photos"

Hello again....
I've been using the same digital camera with the very same settings, making the very same size photos, (well under 1 meg) and uploading photos with Auctiva "Drop & Drag" uploader for nearly two years without much problem until this last week. My question is this... Why should I have to change my Camera settings, Edit photos, leave room for cropping, resize photos, log out, log in, Close & restart Explorer etc., etc., etc., when it worked fine in the past? I'm not doing anything differently than I was last week or last year and if it worked then, it should work now.... Shouldn't it? I filed issue with customer support yesterday but, haven't heard anything as yet. I have dearly loved using Auctiva and hope this issue is fixed soon. I just can't see spending hours redoing everything and hoping it works when it wasn't necessary before with the very same setup & upload tools... it's just not practical for me since I already spend untold hours working in Auctiva writing descriptions, editing seller details to stay current, etc., etc. Anyone out there who feels the same way or am I crazy??? THANKS!
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