Hi Community,
There has been an ongoing technical problem on eBay's end that is causing certain users to be unable to generate eBay tokens. If you are unable to generate a token and no errors are reported within your Auctiva account, you are probably being affected by this issue. Additional information on this topic can be found on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/579609941/m/2721037762
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike