Killisonmk. . I know Auctiva is NOT perfect by any means and believe me.. we have had a few rounds. But generally it worth the money I pay.
IF I were you I would open IF account. Ask a couple of questions that you already know answer to. They will NOT answer them.. they will send you link and guess what.. links they sent me did not answer questions I had. I did as a test to see if I wanted to try new avenue of listing.
Also, cancelling with them required 3 emails back and forth.
I was not pleased with their service at all.
YES auctiva sometimes sends stupid links. . but not nearly as much.. and most of the time I find they can tell if we have read up or if we are just asking without looking. (then they do send link).