Reply to "Odd images appearing in my listings. Please help!"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update! Contrary to what I stated in my previous post, we have recently become aware that this issue has actually not been resolved.

This problem that was caused by a DNS issue that resulted in a very small percentage of our users in certain areas and using certain ISP's to see these inappropriate images in place of their store window images, so the problem isn't quite as serious as it may appear from your end. If you are affected by this problem, almost 100% of your perspective customers will still see the appropriate images in your auctions.

Our engineering department is continuing to investigate this matter and we will have it resolved as soon as possible. I will post again to this thread once additional information on this issue becomes available. Thank you for understanding.

-Mike

5/9/0712:27 PM

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