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Reply to "Odd images appearing in my listings. Please help!"

Hi Community,

Update! The underlying issue that is causing you to see the highway images actually has been resolved, however, due to the nature of DNS and the internet, may take a little while to completely go away. However, the following are a few suggestions that may alleviate the problem in the interim:

1) If you are behind a router, please try rebooting the router. The router may have a stale DNS cache from when this problem was ongoing.

2) If you are on Windows, runnnig an ipconfig/flushdns command should flush your Windows DNS resolver cache and make your machine ask for the DNS lookup again. If you're behind a home router, you should reboot before doing this, otherwise it will not be of help. To run this command on your system, please select "Run" from the Windows "Start" menu, enter "cmd" in the "Open" field, and click "OK". Then enter "ipconfig /flushdns" and press the "Enter" key. You should receive a confirmation once this has been completed successfully.

If neither of these suggestions resolve the problem, unfortunately, you will have to wait and it will resolve itself with time. Also, please remember that it is a very small percentage of people who can see these inappropriate images in your auctions, so this issue is certainly not as serious as it may seem on your end, and is not likely to cause you to lose sales. Thank you for understanding!

Thank you,
Auctiva Support
Last edited by auctivamiked
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