Reply to "Old Pics in auctiva scroll"

auctivamikedAuctiva Customer Support Manager

shopwithcarolina,

I just viewed some of your listings and didn't see any closed listings in your store window. However, if there are listings in your store window that you no longer have or don't want displayed for any reason, you can make them hidden in your Auctiva store.

To make items hidden, go to Auctiva -> Store(tab) -> Store Window -> Edit Items. On this page you'll have the option to make items featured or hidden. Any items that are made hidden will not be displayed in the store window the next time it refreshes...it does so about every 2 hours.

If you're still seeing closed items in your store window, maybe its cached. Try clearing your cache via the following process:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Options -> Privacy -> Clear All.

I hope this helps=)

-Mike

1/24/0611:53 AM

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