Reply to "Online product listing difficulty"

auctivamikedAuctiva Customer Support Manager

Hi Maureen,

Thanks for posting your question here.

I believe the item you have described would be classified as a “digitally delivered good” and, unfortunately, eBay Australia does not allow the sale of such products on their website as described on the following page of their Help index:

http://pages.ebay.com.au/help/...es/downloadable.html

Ebay.com (US), on the other hand, has a more lenient policy governing the sale of digitally delivered goods, which you can read more about at:

http://pages.ebay.com/help/policies/downloadable.html

If you feel that the item you wish to sell in this manner would not be covered by this policy, I recommend contacting eBay's Customer Support team for further clarification on how you should complete the Shipping Tools fields when listing the item.

I hope this points you in the right direction.

-Mike

8/12/135:39 PM

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