Reply to "Only some pictures are showing in the scrolling gallery. How to fix?"

auctivamikedAuctiva Customer Support Manager

Hi mlsheld,

Thanks for bringing this to our attention. I am not quite sure why the images for many of your items were not showing up in your scrolling gallery, but I just ran a command to retry the creation of those scrolling gallery images and confirmed that they are all showing up now as a result.

If you continue to encounter difficulties of this nature moving forward, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will look into your situation further.

I hope this helps!

-Mike

5/17/1312:40 PM

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