Reply to "Paid thru Auctiva but haven't received item, now what??"

uknetizenMember

Well, the seller is evidently not communicating with me, otherwise I wouldn't worry, basically this item was purchased a month ago, and I paid through Auctiva (Paypal was not involved, so I am not sure why I should go to PayPal?)|. I opened a claim on eBay, but the seller is not replying to that either... I am feeling a bit lost and given that I paid through Auctiva I was hoping that Auctiva could communicate/warn their user to either send the merchandise or give me my money back. After all, the seller is a user of Auctiva. Don't I have any protection?
Thank you so much for your advice!!!

5/15/088:13 AM

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