Reply to "Parcel Select -Why can't we put in dimensions when listing?"

auctivamikedAuctiva Customer Support Manager

Hi MarleneM (& Others),

Actually, eBay appears to have recently changed how they handle the entry of package details (such as dimensions) since I last replied to this thread such that the Sell your Item form now allows this information to be entered regardless of which shipping service or package size is selected - and even when only offering flat rate shipping.

Perhaps the inconsistent behavior between the Sell your Item form and Revise your Item form I observed before was a product of the changes that eBay has been making to this part of the listing creation process.

Our Product Management team is currently looking into this change and I expect we will be able to adjust our lister page to correspond with these latest changes regarding the entry of package details as part of a future update to our site.

-Mike

4/25/1312:22 PM

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