Right now none of my Auctiva eBay listing images are showing up on eBay--not just those for my Auctiva store. This is a bad situation getting worse, for which I expect accountability from Auctiva but none has been forthcoming. (As for their services being free, it's true that I won't receive a bill. However, Auctiva garners a lot of FREE advertising on eBay from the users who don't receive a bill. Really, the tradeoff is equitable. And having "paid" for quality service by providing Auctiva with advertising opportunities, we are certainly justified to expect quality service. Right now we aren't getting it. We're being used a guineas.)