Reply to "Picture Captions Not Working"

auctivamikedAuctiva Customer Support Manager

Hi LuckBeALadyTonight,

Thanks for contributing to our forum. It sounds like you have taken the appropriate steps such that the captions you have created should show up for any images you have placed in the Auctiva Image Selection section, so I am not quite sure why this feature is not working as expected for you.

I also conducted a few tests surrounding this feature and did not have any trouble seeing my captions on the listing preview page after adding them through the Image Management page and checking the “Display Image Captions” box on the lister.

If you continue to encounter this behavior, please contact our Customer Support team directly from under the “Help” tab within your account. We will be happy to review the listing(s) in question and see what we can do to help.

-Mike

8/27/135:33 PM

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