this is a frequent problem for Auctiva,,,it's really aggravating when your sale ends or is a couple of hrs. from ending and the pics go out,,,so no one can see pics, guess what,,you paid to list it for NOTHING!! I just had a couple end, can't see pics, so Auctiva costs us money when they do this. So, it's not your p.c., it's auctiva and if we continue to use their free service basically you get what you pay for.