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Reply to "Pictures Not Loading - Auctiva is nothing but problems."

Hi weRpennst8,

I'm pleased to hear that worked for you, but I am uncertain unable to use the new version of the Auctiva Uploader through Internet Explorer at the moment.

If you are unable to see the uploading interface when you visit the Auctiva Uploader page through Internet Explorer, it is most likely that you have not installed the Active X control that is required for the new version of the uploader.

Provided that is the case, you may see a prompt along the bottom of the Auctiva Uploder page that says something to the effect of “Internet Explorer has blocked this website from installing an Active X control” and you should be able to click “Install” to continue with the process.

Once the Active X component has been installed, the uploader interface should load and you should be able to upload your images successfully using that browser.

If you need any further assistance with this, please feel free to contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to continue working with you.

-Mike
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