Reply to "PICTURES UPLOADING TO AUCTIVA OUT OF ORDER / MIXED UP"

Hello again,

I am sorry to hear that this issue represents such a significant difficulty for you. Our engineers are aware of the issue and are seeking a solution and I will update this thread as soon as more information regarding the issue becomes available.

Please be aware that if you cancel your Auctiva account entirely, we reserve the right to delete images stored in the account at any point after 14 days have passed from the account closure. Should that occur, images in the body of your listings would no longer be available on eBay, but your Header image and any Optional eBay Gallery images would still show as eBay makes copies of those and then hosts them once they have been submit. Please also note that we do have a Free Tools plan available where your account remains active and your existing data would remain intact. Please feel free to add any questions you may have about this to your existing support case and our support team will be happy to assist you.

- Craig

6/10/209:13 AM

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        })();
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