Reply to "Please add business policies on eBay and sync with Auctiva"

Hello Cam,

There is a known issue at this time regarding some types of shipping policies importing correctly from eBay into Auctiva accounts which our engineers are aware of and are seeking a solution.  Generally shipping policies are importing, but there are some types which encounter issues.

We are not aware of issues which would cause the other effects you have described relating to the pull down menus or typing on form pages, so I recommend that you first clear the cache of your preferred browser and then log back in.  If the difficulty persists, please file a support case from under the Help tab of the site providing the details of what you experience and where on the site this occurs for you and any other information regarding the steps you are taking, if this behavior occurs for you at specific times of day or any other details - please also let us know what you have tried on your end so our support team can look into it and assist you.

 - Craig

 

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