Reply to "Please fix the loading image problem!!"

quote:

Originally posted by Auctiva Mike D.:
Hi Community,

The store window should be loading for everyone now. If you store window images are still not loading, please try clearing your cache via the following process:

In Internet Explorer go to the Tools menu, click the Internet Options menu item, then click the "Delete Files" and "Delete Cookies" buttons.

In Firefox, go to Tools -> Clear Private Data -> Check Cache and Cookies -> Clear Private Data Now.

Remember to close all browser windows but one while clearing your cache.

While, the store window images are loading for all accounts on our end, we are still receiving cases stating that some store window images are not loading, which leads me to believe images are still timing out for some users.

We will be installing a some more image file servers next week, which should help to alleviate this issue for all. Anyway, if your store window images aren't loading on your computer, be assured that they are loading on our end, so they are likely loading for most of your customers as well.

-Mike