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Reply to "PLEASE HELP !!! ALL OF MY IMAGES ARE GONE FROM ALL OF MY ACTIVE LISTINGS ON EBAY"

quote:
Originally posted by magical*memoirs:
On the phone with cable...they needed something in writing from Auctiva to prove the issue. I forwarded my personal support case email, Auctiva and ebay links. They are checking their end....its in engineering...they claim I am the second call.

They will contact Auctiva directly to resolve the problem.

Hopefully we'll be up and running SOON!

Pennie


THey are full of it! They just don't want to deal with something they are not familiar with. I've called and I KNOW other people here have called. It is possible they are not documenting everything. THey have a bad habit of passing the buck with unknown issues. Just like other places, they are scripted and if they don't see something on their cheat sheet, they try and skirt around it. I think we should all keep calling and become a thorn in their side.
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