Reply to "PLEASE HELP !!! ALL OF MY IMAGES ARE GONE FROM ALL OF MY ACTIVE LISTINGS ON EBAY"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I just spoke to our IT team regarding this matter and, while we have passed the information we have found to Amazon S3, in order to have the best chance at seeing this issue get resolved as quickly as possible, we also recommend contacting Cablevision again and sending them trace routes like the ones I have requested in this forum.

However, some of you may just get in touch with tier one tech support people that don't know how to read a trace route or just don't know what to do, and are just deciding to deny the problem as a result. However, this is something they'll need to look into further to find a resolution and we encourage you to press them to escalate the issue.

I will post further updates on this situation to this thread as I learn more. If anyone gets some feedback from Cable Vision, I'm sure those monitoring this thread would be interested to know what they have to say.

-Mike

6/4/091:00 PM

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