Reply to "PLEASE HELP !!! ALL OF MY IMAGES ARE GONE FROM ALL OF MY ACTIVE LISTINGS ON EBAY"

divaMember

Hi Mike,

Thank you for your help but with all due respect Auctiva owns this problem. Auctiva contracted Amazon S3 not the individual users, it is futile contacting Cablevision as there is no contractual obligation on our part other than using them as a service provider, Auctiva and its'contract with Amazon is liable for this issue. The expectation that the onus should be on Auctiva users just strikes me as ridiculous. Clearly you've seen from the board response that many of us have taken the time to contact Cablevison but ultimately it is not our responsibility. I think Auctiva needs to step up to the plate and claim ownership of this problem. As Dressrecylcle stated we are all losing money for each minute that the NY metropolitan area cannot view our pictures.

Once again, thank you for your personal help but your company need to take some responsible action.

6/4/093:47 PM

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