I am on the phone with cable again as I type! They say my call was esculated and declared a NY outerage through lighpath @ 4:10 EST. They originally gave a 4 hour window for an expected running time....and changed it during the converstaion. Now, they claim it should be resolved within an additional 4 hours...as per Marco the IT Rep. He's located in the US...in their Connecticut office.
19:27 hours EST
Pennie