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Reply to "please help!!! Auctions not posting"

Energy, I'm sorry I have no answer for you but I THINK I have a hunch about the lack of support....I too have put in about 4 support requests recently with NO response. This is NOT the Auctiva I know. So I checked in my account under open cases and they HAVE been answering (apparently) But I'm not getting the emails. Problem is, there's no link to the cases so I don't know what's what Frown
A couple of them have 'proposed solutions, waiting for my response' but how can I respond with no link and no email???

I think there's some kind of hang up somewhere, I have never seen so many people saying they can't get an answer...

Wow that wasn't helpful at all was it, I just don't think you're alone in this.
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