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Reply to "POLL: the final step before ninth_wave reveals all!"

quote:
I tried but I barely even got any views
Unfortunately it really depends on your wares and customer age group, greedbay is universally known. Most of my light weight items are old timeless content, informative magazines full of information of interest to modellers.

I also believe this group of buyers are very club orientated so the next critical point is when word of mouth recommendation really takes off.

Listings need to be laid out in a way that can be searched easily and very many live at a time waiting for that individual who thinks that's just what I have been looking for.

This means a large quantity need to be available for buyers to peruse (auctions too expensive on greedbay and store format useless for some while now), bit like a library it reaches a critical mass when researchers/readers tell their friends its worth going there.

It is not only about price but accuracy of the descriptions and the service you provide with it, like speed of delivery, packing, and dealing with detailed enquiries which I expect you are well aware of. Overall I prefer to be seller than a buyer where my expectations over the years have dwindled to I might get what I believe to have paid for sometime and maybe even packed suitably.

So I aim to provide a superior service so that buyers can rely on getting what they want quickly so they can get on with what they enjoy most from their hobby, also that it is always worth buying from me even if I am not the cheapest.

You obviously have not found the right alternative site yet, it also seems to me that my sales are picking up albeit slowly faster now that I have stopped listing on greedbay.

It is useful when the alternative site allows at least a link to your greedbay feeback page as the SA site does because it does give some more comfort to a buyer and accepting PayPal for everything is also a necessity because it does make the buying more secure, I will always opt to buy via PayPal.

Ok, the time taken to process sales of low value items with a personal touch is time consuming but the brand loyalty effect is just as important to you and I as it is to a major corporation.

When you make a move for the next season make sure you mailshot you old customers (especially the repeat buyers), I certainly added signatures to my electronic dispatch notes telling buyers where I was going.

Sales may not improve much this year with a slowing global economy and greedbay going into a tizzy so I look more now to the direction I should be heading next year based on unusually for me 'optimism'. Many sellers will go to the wall but that when the economic state of the world picks up again I'll get in again quick, bit of dog eat dog, but before competition rises again get solidly established.

So global economic slowdown and greedbay are culling sellers, the strongest and the most determined will survive, easy days are over for now.

End of soapbox ramblings for now Smile
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