Hi,
Let me start by saying that i have been selling on Ebay for many years and have been using Blackthorne Pro for the last 3. I am sick of it though - since Ebay took over Blackthorne, it has been nothing but trouble.
Anyway...my sister is also an Ebay seller and has been using Auctiva for some time but I can't seem to work anything out - sure I'm missing something really simple.
I have searched the boards and found a few people having the same problem as I am but the explanations they are getting don't help.
I just signed up about 15 hours ago and I have about 500 active auction on ebay but only about 200 of them are in Auctiva.
That's not the worst thing though - I am assuming it must just be taking longer than normal for them to download.
I have about 800 closed listings showing and I can't save them.
I read something about moving them to ecommerce or something but the only option I seem to have is to move them to a saved folder and I don't show a saved folder - I only have 2 folders - imported (which I have tried to move them to but when I to to imported, there is nothing there) and another imaginatively named No Folder (no help there :-)
How do I save these auctions so I can relist and use them? How do I then move them into inventory and what about the currently running listings - will they eventually all be brought into auctiva?
Thanks for reading this 'novel' and for any help you can offer.
All the best,
Meryl
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