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Reply to "Posted this question in the wrong section - not having a good day :-)"

Hi Meryl,

When you go to the Active Listings page within your Auctiva account, you will see the details of your items that are active on eBay at any given time. Your Saved Listings page is where your listing details are archived in case you need them for future use. Items that were posted directly through eBay and then imported to your Auctiva Active Listings page are not expected to show up on your Saved Listings page.

Any time you create and save or post a listing through Auctiva, a copy of that listing will be retained in your Saved Listings area unless you delete it or save over it when creating a new listing from that existing saved listing. You can also create saved listings from closed listings using the import process that Danno mentioned above.

If you would like to use Auctiva's inventory system to track your inventory, you would first need to enter each of your products into the inventory section of your Auctiva account. You can reach the form for entering an item into inventory by mousing over the "Inventory" tab within your account and selecting the "Add Item" option.

Once you have done so, when you are posting a listing through Auctiva, you can associate it with your inventory item by checking the box labeled "Is this an inventory item?" under the description editor and then choosing the appropriate inventory item from the interface. The quantity you post will then be deducted from the quantity you have in inventory and any items that remain unsold when the listing ends will be automatically added back to your inventory.

Unfortunately, we do not have anything in place that allows users to associate listings that are already active with inventory items in Auctiva so it would not be possible to link the listings you have already posted with your Auctiva inventory items.

I hope this helps.

-Mike
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