Hi Community,
As many of you have noticed, we experienced a technical problem while conducting database maintenance that caused our database to be unavailable for an extended period of time. The Auctiva website should be available again as of about 8:30 AM PT. However, the site may be slower than usual for a while as our database returns to normal.
There are a number of listings that got stuck in "Posting" status because they were scheduled to post while our database was still down. These listings are going to eventually fail to post, so you are welcome to try posting them again without worrying about ending up with any duplicates. We are running a service right now to update the status of those items from "Posting" to "Failed".
As our database returns to normal, many users may also receive generic error messages that contain long strings of numbers while navigating the site, most likely while trying to view the Closed Listings and Transactions page. We expect that these error messages will clear up within about an hour.
We apologize for any inconveniences these issues are causing. I will post further updates on this situation to this thread as additional information becomes available.
-Mike
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