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Reply to "Posting Issues / Generic Error Messages (1/9/08)"

Hi Community,

Update - While listings have been posted through our system for the most part since about 10 AM PT, there are still some current listings that are getting stuck in "Posting" status when users try to post them. Whether or not those listings may still post depends on how long ago you initiated the post attempts and your retry interval.

If these listings were scheduled to post more than 5 minutes plus the retry interval ago, they listings are going to eventually fail to post, so you are welcome to try posting them again without worrying about ending up with any duplicates. We are running a service right now to update the status of those items from "Posting" to "Failed".

The retry interval for listings that are posted using the “Post” button is 14 minutes. The default retry interval for scheduled listings is 30 minutes, but you can choose longer retry intervals from the drop-down menu on the scheduler page.

Our engineering team is still working to get the issues with our database that have caused all these problems resolved, and I will post further updates on this situation to this thread as additional information becomes available.

-Mike
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