Reply to "Posting Issues / Generic Error Messages (1/9/08)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - We are still waiting on the database process I mentioned previously to finish running, but we still can't tell exactly how long it will take to complete. If we cannot get this issue resolved, we will most likely be taking the site down at 9 PM PT tonight in order to let the process finish running while customers aren't hitting our database. This should ensure that our site is fully functional by tomorrow morning.

If you have any listings scheduled to post after 9 PM Pt tonight and we end up having to do this, those listings will fail to post because our database will not be online when the posting times come up. Therefore, you may end up having to reschedule any such listings.

If it comes to this, we will do our best to put up a site alert prior to taking the site down to let users know in advance. I will also update this thread if any new information regarding this situation becomes available. Thanks for bearing with us.

-Mike

1/9/095:34 PM

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