Reply to "Posting Issues / Generic Error Messages (1/9/08)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - Our engineering team is still working on our database and things are starting to look better than they did yesterday. However, while the site is still running for the most part, there are some slow parts on the site that may produce errors and some listings are failing to post.

Most of our services that import data from eBay to Auctiva have been turned off while we have been doing this work, so you may notice that your Active Listings, Closed Listings, and Transactions data is not staying up to date. We will be turning those back on once our database performance is back to normal and then that data will resume importing again.

I will post further updates on this situation to this thread as additional information becomes available. We apologize for the inconveniences this issue is causing.

-Mike

1/10/098:39 AM

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