Reply to "Posting problems"

trevorrMember

Here is what I was told by Auctiva customer support...this is a little frustrating as I'll have to change about 85 listings now BY HAND!!!

Dear trevorr77,

Thanks for contacting us regarding this matter, and I'm sorry to hear about the trouble you are having. I reviewed your account, as well as eBay's lister page, and it appears this error message is being returned because category # 147176 is no longer a valid eBay category. Therefore, you will have to select a new category in order to post your listings successfully. The new category number for video games is # 139973.

Also, the "Find and Replace" option cannot be used to change the categories specified in your saved listings so, in order to change the categories specified in these listings, you will need to edit each listing individually.

If you have any additional questions or concerns pertaining to your Auctiva account, please feel free to let me know, and I'll be happy to continue assisting you.

Sincerely,
Auctiva Support

5/13/0810:19 AM

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