Reply to "Posting Problems on Auctiva.com Website (3/9/09)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - I just heard back from our engineering team regarding this matter and am pleased to report that this issue has been resolved such that these incorrect status messages should not be returned for any listings moving forward. Listing that reflected failure messages from between 2:45 PM PT and 4:30 PM PT have the potential to be incorrect.

However, we are still looking into whether there is something we can do to remove any false failure messages that were generated while this problem was ongoing from the accounts of our users. Therefore, you should still check your eBay account to verify whether your items have posted before attempting to post them again through Auctiva.

I will post further updates on this issue to this thread as additional information becomes available. We will be posting an alert message about this on the Auctiva.com site as well.

-Mike

3/9/094:49 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...