Hi Community,
I'm sorry to hear about the difficulties you are encountering. A technical issue did arise yesterday which is causing the images chosen in the Auctiva Image Selection section not to show up within the template previews that are generated from within the "Select Template" interface not to show up and we hope to have that issue resolved soon.
We have found that these images will show up if you toggle between some of the options in the “Grouping” and “Alignment” drop down menus on the Template Layout page though, so you may want to give that a try in the mean time.
Even though your images may not show up in the template previews that show up within the “Select Template” interface, you should still be able to see how your images will appear within the templates you have selected by viewing the full previews of your listings by clicking the blue “Preview” button at the bottom of the lister page or the similar button on your Saved Listings page.
If you are still unable to see your images when you click the blue “Preview” button at the bottom of the lister page, please file a support case from under the “Help” tab within your account and we will look into that further for you.
-Mike