Reply to "Preview photo's not showing up AGAIN on ebay search pages"

Hello Community!

If the header/gallery image you submitted with a listing is showing up in the header image area (the main image on the listing) and not the gallery image area, it is indicative that eBay was unable to make a copy of the image for display in the gallery for some reason, but they did receive the data we provided. You should be able to correct this problem in any listings that are affected using the eBay tool "here":http://cgi5.ebay.com/ws1/eBayISAPI.dll?DisplayGalleryImagePageV3

Please note that you will need to be logged in to your eBay account to use this tool, and the use of the tool places your request in a queue on eBay so the response time will vary. As we have received some other similar reports our engineers have opened a ticket with eBay to look further into this matter.

- Craig

2/5/205:57 PM

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